Privacy policy for industrial advisory clients

We define privacy as the right to control your own information. This policy explains how your personal data is collected, used, protected, and what rights you have as a client or site visitor.

This Privacy Policy is effective as of August 29, 2026 and may be updated periodically.

Data collection practices

We collect your personal data when you fill out inquiry forms, request consultations, or use our platform. This information is used to provide services, respond to your requests, and ensure regulatory compliance. Data may include contact details, preferences, and information related to your industrial interests.

  • Name and contact details for communication
  • Project or inquiry information provided by you
  • Service preferences and requested asset types
  • Usage data from visiting our platform
  • Records of our communications with you

Data is only collected with your consent or as required by law. We do not collect sensitive personal data unless strictly necessary for service delivery or legal obligations.

How we use your data

Collected data is used to deliver services, respond to your inquiries, improve our offerings, and meet legal or regulatory requirements. Usage statistics help us refine our platform for a better client experience.

We retain your data only as long as necessary to fulfill service obligations or comply with legal standards. You may request deletion of your data at any time, subject to regulatory requirements.

Your data rights

You have the right to access, correct, delete, or transfer your personal data, and to withdraw consent where applicable. Our team is ready to assist with any privacy request or question.

Right to access

You may request access to your personal data and receive a copy of what we store.

Right to rectification

You may correct or update your personal information at any time by contacting us.

Right to erasure

You may request deletion of your data when it is no longer needed for service or legal purposes.

Right to data portability

You can request a copy of your data in a commonly used format for transfer to another provider.

Data sharing and disclosure

We do not sell or rent your personal data to third parties. Information may be shared with trusted partners solely to deliver requested services or comply with legal obligations.

Any third-party service providers are required to meet the same privacy standards and use your data only for agreed purposes, under appropriate confidentiality agreements.

Security of your data

We employ technical and organizational measures to protect your data from unauthorized access, alteration, or loss. These include encrypted storage, restricted access protocols, and regular security reviews.

While we strive to safeguard your data, no online system is completely immune to breaches. We commit to notifying affected users of any significant data incident in line with applicable Malaysian law.

Contact information

For privacy or data requests, contact our team by email, phone, or post. We answer all inquiries promptly and transparently.
Address: Unit 510, Jalan Mahsuri, 11950 Bayan Lepas, Penang Malaysia
Phone: +60 6-783 6613
Email: content@carivonexa.sbs